FAQ's

What types of products does Chekich offer? 

At Chekich, we offer a stylish range of footwear and accessories, including our signature sneakers and trendy bags. Our products are designed to blend comfort with contemporary fashion, allowing you to express your individuality effortlessly.

How do I choose the right size for my footwear?

Choosing the right size is essential for comfort! We recommend checking our size guide available on the product page. If you're between sizes, we suggest opting for the larger size for a more comfortable fit.

What materials are used in Chekich products?

We are committed to quality, and our products are made from high-quality materials that ensure durability and comfort. Each product description includes specific details about the materials used, so you can make an informed choice.

Can I return or exchange my purchase?

Your satisfaction is important to us! If you’re not completely happy with your purchase, we offer a return and exchange policy. Please refer to our return policy on our website for detailed instructions on how to initiate a return or exchange.

How can I stay updated on new arrivals and promotions?

We love keeping our customers in the loop! You can subscribe to our newsletter at the bottom of our website to receive updates on new arrivals, exclusive promotions, and special offers directly in your inbox.

Do you offer international shipping?

Yes, we do! Chekich is excited to offer international shipping so that customers around the world can enjoy our stylish footwear and accessories. Shipping costs and delivery times may vary based on your location, so be sure to check our shipping policy for more details.

How can I contact customer support?

If you have any questions or need assistance, our friendly customer support team is here to help! You can reach us through the contact form on our website, or you can email us directly at our support email. We aim to respond to all inquiries as quickly as possible.

Are there any care instructions for my Chekich products?

To keep your Chekich products looking their best, we recommend following the care instructions provided with each item. Generally, it's best to clean them with a damp cloth and avoid harsh chemicals. Proper care will help maintain their quality and style for longer!